Welcome to Historic Royal Palaces online gift shop

020 3166 6848

How we use cookies on our site and what information we collect

A cookie is an encrypted text file a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
 
To order products at historicroyalpalaces.com you need to have cookies enabled. If you don’t have them enabled you can still browse the site but will not be able to buy anything.

Cookies do not harm your computer & we do not store personally identifiable information such passwords. Credit card information is not stored in cookies.

Two types of cookies are used on this website: 

- Session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site

- Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie)

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser.
If you are not sure which type or version of browser to access the internet you have on your pc:
For pc’s: Click on “Help” at the top of your browser window & select “About”.
For Mac’s: With the browser window open, click on the Apple menu & select “About”.

Chrome iconGoogle Chrome

1.    Click on 'Tools' at the top of your browser window and select Options
2.    Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3.    Now select 'Allow local data to be set'

 

Internet Explorer icon

Microsoft Internet Explorer 6.0, 7.0, 8.0

1.    Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2.    Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3.    Settings above Medium will disable cookies

 

Firefox iconMozilla Firefox

1.    Click on 'Tools' at the top of your browser window and select Options
2.    Then select the Privacy icon
3.    Click on Cookies, then select 'allow sites to set cookies'

 

Safari iconSafari

1.    Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2.    Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3.    Click 'Save'

 

How to check cookies are enabled for Macs


Internet Explorer iconMicrosoft Internet Explorer 5.0 on OSX

1.    Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2.    Scroll down until you see 'Cookies' under Receiving Files
3.    Select the 'Never Ask' option

 

Safari iconSafari on OSX

1.    Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2.    Click on 'Security' then 'Accept cookies'
3.    Select the 'Only from site you navigate to'

 

Netscape icon

Mozilla and Netscape on OSX

1.    Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2.    Scroll down until you see cookies under 'Privacy & Security'
3.    Select 'Enable cookies for the originating web site only'

 

Opera iconOpera

1.    Click on 'Menu' at the top of your browser window and select 'Settings'
2.    Then select 'Preferences', select the 'Advanced' tab
3.    Then select 'Accept cookies' option

 

All other browsers

Please consult your documentation or online help files.

Accepted cards