Historic Royal Palaces Enterprises Ltd is the trading arm of the charity, and all profits from retail sales are gift-aided to the charity to enable us to continue to conserve these fabulous palaces for future generations.
Some of the feedback we have recently received:
I am SO pleased with your response! Thank you SO much for the information. I appreciate your going out of your way to give me this information. You're a very nice lady! Thank you again!
THANK YOU. I truly mean it thank you so very much. I love this set and I am so happy with you sending me another tin to match my set. THANK YOU I so appreciate this from you all.
Thank you so much for your quick reply. Happy to know the order was dispatched today as they are gifts for my Mum’s birthday. We will be shopping with you again soon. Great items to select from and brings a bit of home “Britain” to us here in Orlando, Florida.
I am so very, very pleased with the service I have received from you--the personal willingness to help when I was having trouble placing my online order and then the amazing speed with which the order arrived over here.
Thank you so much. The order has gone through. Thank you for the excellent customer service. YOU ARE THE BEST!
“As a teacher and a history enthusiast I absolutely love your selection of books. They are informative, interesting and most importantly - enjoyable reads. Without fail I have revelled in your books for adults, and your children's guidebooks are outstanding. A very big well done and thank you to all. Keep it up!”
“I wanted to let you know that my order arrived safely in the mail yesterday. Thank you SO much for taking care of this order for me. I truly appreciate your kindness and thoughtfulness”.
“Thank you so much for your prompt response to my inquiry. I received my order in today's mail and the ornaments are lovely. My shopping experience with Historic Royal Palaces Enterprises Ltd was great and I look forward to shopping again in the near future”.
“Thank you so much. My order arrived and is beautiful. It will be a wedding present for a very good American friend of mine, who will love it. Thank you so much”.
"I THANK YOU for showing such concern over what many may believe is a trivial issue, but your positive attitude and desire to correct things is GREATLY APPRECIATED... My goodness, that is SUPERIOR customer service."
"Thank you so much for everything you did for us. I would like to pass on my thanks for the excellent customer service you provided."
"Every once in a while, a perfect stranger goes out of their way with a random act of kindness. That is what you did for us and we are so grateful. We are still talking about how much you personally made such an effort to make Julie's school project complete."
"Thank you for your e-mail. It's rare these days for people to take the time to write. I look forward to receiving my ring. I have to say, I have found unfailing care and courtesy every time. Thank you again."