Due to popular demand orders are taking seven days to process

Contact Historic Royal Palaces

Historic Royal Palaces main switchboard

Tel: +44 (0)20 3166 6000


Online gift shop / Mail order

For any enquiries regarding our online products, please contact our online retail team.

Tel: +44 (0)20 3166 6848

Email: shop@hrp.org.uk

 

Palace shop enquiries

For any enquiries regarding products purchased at any of our palace shops, please contact our onsite retail team.

Tel: 0203 166 6700

Email:  towershop@hrp.org.uk

 

Visitor information

Tower of London

VisitorServices.TOL@hrp.org.uk
London
EC3N 4AB
England

Tel: +44 (0)20 3166 6000

Hampton Court Palace

hamptoncourt@hrp.org.uk
Surrey
KT8 9AU
England

Tel: +44 (0)20 3166 6000
Textphone users should call 18001 020 3166 6000 (09.00 to 17.00 GMT)

Kensington Palace

kensingtonpalace@hrp.org.uk 
Kensington Gardens 
London 
W8 4PX 
England

Tel: +44 (0)20 3166 6000

Banqueting House

banquetinghouse@hrp.org.uk
Whitehall 
London 
SW1A 2ER 
England

Tel: +44 (0)20 3166 6000

Kew Palace Shop and Queen Charlotte's Cottage 

kewpalace@hrp.org.uk
Richmond
TW9 3AB

Tel: +44 (0)20 3166 6000

Hillsborough Castle

hillsboroughcastle@hrp.org.uk
The Square
Hillsborough
Co. Down
BT26 6AG

Tel: 028 926 81300

 


Further contact information

Book tickets

Telephone bookings only (not for general information) 0844 482 7799* (from UK) or +44 (0)20 3166 6000 (from outside the UK)
Textphone users: Please dial 18001 before the above number.

Please note that at this time telephone bookings can only be taken for the Tower of London, Hampton Court Palace and Kensington Palace.

*Calls cost 5p per minute plus your phone company's access charge. 

Membership

Tel: 020 3166 6327
Email: members@hrp.org.uk

Corporate gifts

Tel: 020 3166 6857
Email: corpgifts@hrp.org.uk

Retail licensing

Tel: +44 (0)20 3166 6844
Email: licensing@hrp.org.uk

Wholesale

Tel: +44 (0)20 3166 6858
Email: wholesale@hrp.org.uk

Retail PR enquiries 

If you are a member of the media and are interested in featuring any of our products, please contact the retail press department

Tel: +44 (0)20 3166 6866

Email: Joanna.Mitchell@hrp.org.uk

 

HRPE is a company registered in England - Company Number: 3418583

VAT no: 710 9813 45


 


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