Contact Historic Royal Palaces
Historic Royal Palaces main switchboard
Tel: +44 (0)333 332 6000
Online gift shop / Mail order
Our customer service staff are currently working remotely and can only be reached by email. Please contact us via [email protected] and we will reply as soon as we are able.
For any enquiries regarding our online products, please contact our online retail team.
Tower of London
London
EC3N 4AB
England
Tel: +44 (0)333 320 6000
Email: [email protected]
Hampton Court Palace
Surrey
KT8 9AU
England
Tel: +44 (0)333 320 6000
Textphone users should call 18001 0333 332 6000 (09.00 to 17.00 GMT)
Email: [email protected]
Kensington Palace
Kensington Gardens
London
W8 4PX
England
Tel: +44 (0)333 320 6000
Email: [email protected]
Banqueting House
Whitehall
London
SW1A 2ER
England
Tel: +44 (0)333 320 6000
Email: [email protected]
Kew Palace Shop and Queen Charlotte's Cottage
Richmond
TW9 3AB
Tel: +44 (0)333 320 6000
Email: [email protected]
Hillsborough Castle
The Square
Hillsborough
Co. Down
BT26 6AG
Tel: 028 926 81300
Email: [email protected]
Further contact information
Book tickets
Telephone bookings only (not for general information) +44 (0)333 320 6000
Textphone users: Please dial 18001 before the above number.
Please note that at this time telephone bookings can only be taken for the Tower of London, Hampton Court Palace and Kensington Palace.
*Calls cost 5p per minute plus your phone company's access charge.
Membership
Tel: (0)333 320 6000
Email: [email protected]
Corporate gifts
Tel: (0)20 3166 6848
Email: [email protected]
Retail licensing
Tel: +44 (0)20 3166 6844
Email: [email protected]
Wholesale
Tel: +44 (0)20 3166 6848
Email: [email protected]
Retail PR enquiries
If you are a member of the media and are interested in featuring any of our products, please contact the retail press department
Tel: +44 (0)20 3166 6866
Email: [email protected]
Historic Royal Palaces Enterprises is a company registered in England - Company Number: 3418583
VAT no: 710 9813 45
