Contact Historic Royal Palaces

Historic Royal Palaces main switchboard

Tel: +44 (0)333 332 6000

Online gift shop / Mail order

Due to the governments guidance on the Coronavirus issue, we do not currently have a customer service line available. We are working on a solution for this, in the meantime; please contact us at shop@hrp.org.uk for any enquiries.

For any enquiries regarding our online products, please contact our online retail team.

Email: shop@hrp.org.uk

Palace shop enquiries

For any enquiries regarding products purchased at any of our palace shops, please contact our onsite retail team.

Tel: +44 (0)333 320 6000

Email: towershop@hrp.org.uk

Visitor information

Tower of London

London
EC3N 4AB
England

Tel: +44 (0)333 320 6000
Email: info@hrp.org.uk

Hampton Court Palace

Surrey
KT8 9AU
England

Tel: +44 (0)333 320 6000
Textphone users should call 18001 0333 332 6000 (09.00 to 17.00 GMT)
Email: info@hrp.org.uk

Kensington Palace

Kensington Gardens
London
W8 4PX
England

Tel: +44 (0)333 320 6000
Email: info@hrp.org.uk

Banqueting House

Whitehall
London
SW1A 2ER
England

Tel: +44 (0)333 320 6000
Email: banquetinghouse@hrp.org.uk

Kew Palace Shop and Queen Charlotte's Cottage

Richmond
TW9 3AB

Tel: +44 (0)333 320 6000
Email: kewpalace@hrp.org.uk

Hillsborough Castle

The Square
Hillsborough
Co. Down
BT26 6AG

Tel: 028 926 81300
Email: hillsboroughcastle@hrp.org.uk

Further contact information

Book tickets

Telephone bookings only (not for general information) +44 (0)333 320 6000
Textphone users: Please dial 18001 before the above number.

Please note that at this time telephone bookings can only be taken for the Tower of London, Hampton Court Palace and Kensington Palace.

*Calls cost 5p per minute plus your phone company's access charge.

Membership

Tel: (0)333 320 6000
Email: members@hrp.org.uk

Corporate gifts

Tel: (0)20 3166 6848
Email: corpgifts@hrp.org.uk

Retail licensing

Tel: +44 (0)20 3166 6844
Email: licensing@hrp.org.uk

Wholesale

Tel: +44 (0)20 3166 6848
Email: wholesale@hrp.org.uk

Retail PR enquiries

If you are a member of the media and are interested in featuring any of our products, please contact the retail press department

Tel: +44 (0)20 3166 6866
Email: Joanna.Mitchell@hrp.org.uk

Historic Royal Palaces Enterprises is a company registered in England - Company Number: 3418583

VAT no: 710 9813 45