Historic Royal Palaces Enterprises Ltd is committed to the security of users' personal information and we have procedures in place to protect the loss, misuse or alteration of information under HRPE control. Our security and privacy policies are periodically reviewed and enhanced as necessary. We have measures in operation to safeguard our user database and access to this database is restricted internally.
When you shop on our site, we collect certain personal information from you (for example your name, email address and billing address). All such information is held on secure servers and HRPE fully complies with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential.
In order to offer you the most efficient service, Sage Pay handles our credit card transactions. Your details are typed directly into their secure payment environment. They receive information needed to verify and authorise your credit card payment. This organisation is under a strict obligation to keep your personal information private. Sage Pay use Secure Sockets Layer (SSL) technology to encrypt your data when payment is taken. Our order fulfilment is carried our internally.
To find out more details of how your personal data is going to be handled please see the Privacy policy.

Third party links

Certain (hypertext) links in this site may lead to websites that are not under the control of HRPE (excluding When you activate any of these you will leave the HRPE website and HRPE shall not be liable to you in any way whatsoever in respect of the privacy practices, the content of such site or otherwise.

Intellectual property

You agree that all copyrights, trademarks and all other intellectual property rights in the material and content of this website shall remain vested in us or our licensees. You acknowledge and confirm that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of this website is strictly prohibited.